Customer Experience World - Dubai2014

To develop a customer experience strategy takes time and effort - do you have the right people in place to develop your colleagues to engage with your customers at their chosen touch points? Are you ready for the global customer, whose expectations will be high due to the standards set by the leisure and hotel industry in Dubai? Every sector therefore faces similar challenges. This event will provide you with the opportunity to share global best practice for customer experience and help you understand where you are in your own CE journey by offering you a route map and check list to compare methodologies.