Al Shams Plaza Hotel Apartments is located 1.5 kilometers away from the Dubai World Trade Centre and 1 kilometer away from the Mina Bazar. The hotel shelters indoor and outdoor swimming pools, beauty salon and gymnasium along with a business center. Also an access to the wireless internet is provided in public areas. The round the clock multilingual staff provides currency exchange, translation, car rental, airport transfer, courier, express laundry and dry cleaning services. City tours, desert safaris and dhow cruises can be arranged on request. The Coffee shop nested inside the lobby serves breakfast, lunch and dinner.

There are about 70 spacious and air-conditioned rooms with completely endowed one and two bedroom apartments. All the guestrooms are provided with direct dial phones, cable television and kitchen. Refrigerators and microwaves are included in the kitchen.