The Palace The Old Town
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14 June 2013 - 16 June 2013
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Exterior
Dubai, United Arab Emirates
The Old Town Island Po Box 9770
4.3 / 5
(8 reviews)

Description

A division of The Address Group of Hotels, The Palace – The Old Town takes you into times where kings lived the lives of emperors because that was their birthright. The Palace gives the chance of living a life fit to be a king in its spacious The Palace hotel built on the edge of a lake. 500 meters away from Dubai Mall and 15 kilometers from the Jumeirah beach, this Arabian village styled hotel merges traditional living with modern amenities. Situated in Downtown Burj Dubai area, all key commercial and entertainment centers are all within easy access as Souk Al Bahar, Burj Dubai and Dubai Mall. The closest airport to The Palace The Old Town is the Dubai International Airport at a distance of 10 kilometers.

Arabia can be felt and seen in all the rooms of The Palace – The Old Town with all the suites having balconies facing the Burj Dubai Lake or Old Town. The interiors rich in color and avant-garde in amenities presents 24-hour personalized butler service, complimentary airport transfers, access to executive lounge, wireless internet access, mini bar, interactive TV system, and access to the ‘The Club’ lounge.

Exotic dining or just a cuppa of Arabian coffee, The Palace – The Old Town restaurants and cafes caters to every taste and need. Cuisines served are Argentinean grill at the Asado, Arabian at the Ewaan, Thai at Thiptara and FAI, lounge music, cocktails and refreshments at Ewaan Lounge and beverages, teas and coffees at the The Palace Lobby Lounge.

Dinner events, weddings and social occasions can be organized at the various meeting rooms, business centers, The Royale Ballroom or the pool area. Make your personal event romantic and intimate or professional meetings an ideal place to discuss ideas.

Renew and freshen all your senses at The Spa where lavish treatments such as Oriental baths with Hammam table, monsoon showers, Hydro spa tubs rejuvenate you like blooming flower.

The hotel provides private airport limousine transfers, currency exchange and 24 hour room service.


Check in: 3:00 PM
Check Out: 12:00 PM

Amenities

  • 24-hour front desk
  • ATM/banking
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beach/pool umbrellas
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Designated smoking areas
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Free guest parking only during stay
  • Full-service health spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Handicapped parking
  • Health club
  • In-room accessibility
  • Laundry facilities
  • Library
  • Limo or Town Car service available
  • Luggage storage
  • Massage - treatment room(s)
  • Medical assistance available
  • Meeting facilities size (feet) - 18299
  • Meeting facilities size in meters 1700
  • Multilingual staff
  • Number of rooms: 242
  • On-site medical assistance available
  • One meeting/conference room
  • Parking (free)
  • Parking (secure)
  • Parking (valet)
  • Parking garage
  • Poolside bar
  • Porter/bellhop
  • Roll-in shower
  • Rooftop terrace
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Self parking
  • Shoe shine
  • Shopping center shuttle (surcharge)
  • Shopping on site
  • Spa services on site
  • Steam room
  • Suitable for children
  • Supervised child care/activities
  • Swimming pool - outdoor
  • Tour assistance
  • Tours/ticket assistance
  • Valet parking (free)
  • Wedding services
  • Wired (high-speed) Internet access - complimentary
  • Wireless (high-speed) Internet access - complimentary
  • Year Built 2007

Hotel policy

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.



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Overall hotel rating

4.25 /5

Price
(4.00/5)

Rooms
(4.38/5)

Location
(3.88/5)

Service
(4.25/5)

AC from Tunbridge Wells, GB said:

"The personal touch in the massive city of Dubai!"

(5/5)

My husband and I stayed here for our honeymoon last year. When we booked we felt overwhelmed with choice for hotels in Dubai, but on arrival we realised we had made the right choice. The staff were welcoming and friendly, and managed the incredibly difficult task of being attentive whilst not being "in your face". The hotel is gorgeous (and smells incredible!) and rooms are a really generous size with lovely bathrooms and views. The pool is lovely and the covered seating around the outside is wonderful to relax in. The hotel is in the ideal location to watch the fountains and is just a 5-10 minutes walk to the Dubai Mall, and right next to the souk. Having spent a day at Atlantis (where you are one face in a sea of thousands), our decision of choosing the right hotel was confirmed - The Palace Old Town feels like a welcoming, friendly haven, where the staff know your name.

I recommend this hotel

Price
(5/5)

Rooms
(5/5)

Location
(5/5)

Service
(5/5)

Travelled with Spouse/Significant other

Travelled On October 2011

Trip Type

  • Honeymoon

Did you find this review helpful?Yes | No

Cyan from China, CL said:

"100% worth staying here"

(4/5)

This hotel is not just by name Palace but truly you will get this experience during your stay. Almost 2 nights we planned to stay here and it was something really good. We got warm welcome near the gate and the staff was ready to receive us from the door itself. My wife was happy to get such a warm welcome and within few mins we were in our big king size rooms. Breakfast was good, and even had arbian style dinner at the Ewaan. Large room with clean bathroom and terrace view of the Burj Dubai Lake is simple beautiful and just loved to spend time here. I have taken lots of photos of Dubai in the early morning, evening, night etc from my room itself. I would say it 100% worth staying here.

I recommend this hotel

Price
(4/5)

Rooms
(5/5)

Location
(4/5)

Service
(5/5)

Travelled with Family

Travelled On July 2011

Trip Type

  • Travel photography

Did you find this review helpful?Yes | No

ED said:

"Heaven"

(4/5)

This hotel is like a heaven near tallest building of Dubai. After many years, planned for holiday with parents and we were really pleased by its extraordinary service. Rooms were excellent and the way they maintained their pool was simply too good. Food quality was much better than other hotels available in this area.

I recommend this hotel

Price
(3/5)

Rooms
(4/5)

Location
(3/5)

Service
(4/5)

Travelled with Family

Travelled On April 2011

Trip Type

  • Family holiday

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Cathrine from US, GB said:

"excellent service"

(4/5)

Oh..Superb rooms, excellent service and above all the scenic views from my room was too great.. umh.. I can’t explain it. The rooms are very spacious with all amenities depicting traditional style. Food quality was good and the service was prompt and quick even at night. Only 1 problem, internet facility was not so good and speed was very low especially during evening to late night. But overall I just loved to experience life like a Queen here.

I recommend this hotel

Price
(3/5)

Rooms
(3/5)

Location
(3/5)

Service
(4/5)

Travelled with Family

Travelled On April 2011

Trip Type

  • Business travel

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Tiyanna from Russia, RU said:

"Great hotel.."

(4/5)

This place is like a typical Arabian Palace located on the edge of the Lake. View from my room was amazing so we just used to spend time exploring city view at night. Traditional rooms are well maintained with all modern amenities. i just loved to have a cuppa of Arabian coffee and exotic dinning was like a cherry on the top of the cake. I would definitely recommend this palace to visit once during Dubai visit.

I recommend this hotel

Price
(4/5)

Rooms
(4/5)

Location
(4/5)

Service
(4/5)

Travelled with Family

Travelled On January 2011

Trip Type

  • Beach holiday

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Ram from Pune, IN said:

"Best service"

(4/5)

Nice room…. Best service… better food quality…only problem here is they took long for confirmation for booking and little late response on reception. We could easily catch our tour destinations from this hotel. We enjoyed our tour to the fullest extend.

I recommend this hotel

Price
(4/5)

Rooms
(5/5)

Location
(3/5)

Service
(3/5)

Travelled with Friends

Travelled On December 2010

Trip Type

  • Adventure travel

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Kira from Colombo, LK said:

"First-rate location"

(5/5)

The Palace The Old Town is located just a few minutes away from the Burj Dubai, the world’s tallest building. Now that the building construction is finally over and has been official inaugurated, it must be a treat for current guests at the hotel. The hotel is not a cheap one by any chance, but you could find good deals if book it online, like we did. We visited many attractions, just a few minutes by taxi or a walk away from the hotel’s location. Like the Jumeirah beach, Dubai Mall, Burj Dubai, Mall of Emirates etc. Rooms at the hotel are good and the staff is well mannered; available whenever called. The restaurants are expensive as expected of a five star hotel and I would recommend eating outside. You could get equally good quality of food for cheaper rates. But do some research as to where to eat. Otherwise a big stomach problem is on its way. Regarding traffic problem in Dubai, yes its horrible during peak hours. But that’s something you have to adjust to because everyone’s on the streets during the early mornings and evenings. Otherwise Dubai is the most wonderful destination to visit, at least once in your lifetime.

I recommend this hotel

Price
(5/5)

Rooms
(5/5)

Location
(5/5)

Service
(5/5)

Travelled with Spouse/Significant other

Travelled On November 2009

Trip Type

  • Romantic trip

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Sharon from San Jose, US said:

"Better than any other 5 star hotel"

(4/5)

Well, The Palace The Old Town has a lot of major plus points going for it, but its minuses cannot be ignored. Let’s compare both its +ve’s and –ve’s. We arrived long flight from the States and surely we were welcomed with pleasant smiles, welcome drinks, et al. But the cool towel was missing. Donno why when it so sweaty outside. The room allotted was big enough with all the amenities covered. The buffet dinner at the Ewaan restaurant was nice coupled with an excellent service. Must say, lot of effort had been paid to personalized customer service. Even the Argentinean restaurant was great with best meat dishes offered in Dubai. Compared to Ewaan this one is much better. As usual the service was excellent. Recreational facilities like the pool area are excellent with enough number of sun tan beds and attendants serving you with cool drinks and towels. Every service facility and attendant at the hotel is polite and courteous. It’s not busy either with noisy children and chatterboxes. For touring in Dubai, the hotel has its own shuttle service or you could hire cheap taxis. Anyways, the Dubai Mall is just a walk away. One of the best hotels in Dubai except for some ignorable minor negatives.

I recommend this hotel

Price
(4/5)

Rooms
(4/5)

Location
(4/5)

Service
(4/5)

Travelled with Spouse/Significant other

Travelled On November 2009

Trip Type

  • Luxury travel

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* All rates are per double room per night unless specified otherwise and exclude taxes and fees. They are subject to availability. Some rates may require special identification. Extra people, children, roll-away beds and incidentals may be subject to additional charges.

* Room pictures may differ from the actual room you receive.

 
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