Located 3 kilometers away from the Dubai International Airport, Al Bustan Rotana is a four storey Moorish styled hotel. The hotel is placed 7 kilometers from the ancient gold souk and the city centre. There is a multilingual staff and a 24-hour front desk serving the guests. The hotel also has tennis and squash courts, health club, sauna, children play area, kids club, an indoor and outdoor swimming pool, a private beach, massage treatment rooms, hair salons, lounge, poolside bar, a ballroom, banquet facilities, conference rooms with audiovisual equipments and an ATM and banking services. Moreover, the place also offers an airport shuttle service along with limousine and town car service.

Al Bustan Rotana houses many restaurants inside it. Snacks and drinks can be enjoyed at the Aquarius, a Poolside bar. The Blue Elephant serves excellent Thai cuisine inside a traditional Thai village decorated with waterfalls, huts and lush greenery. The Mawal offers authentic Lebanese food along with belly dancing performances, while the Benihana serves delightful Japanese-American dishes. Come Prima serves mouthwatering Italian food inside a modern setting. Steak and chips options can be well enjoyed at the Rodeo Grill and the Gazebo, located informally in the lobby offers an array of drinks and light refreshments.

There are around 275 air-conditioned rooms festooned in opulently coloured fabrics and maple wood furniture. Every room is well equipped with private bathrooms, bathroom phones, bathrobes, bidet, make-up mirror, mini bars, tea or coffee makers, cable and satellite television, complimentary newspaper, high-speed internet connection and a 24-hour room service. Also there are business friendly rooms that offer direct dial phones, multi-line phones and desks.